arfore at arfore dot com
http://www.arfore.com
Objective
To work in a technical support or consultant position involving interaction with the Macintosh, Windows, and Linux platforms.
Skills
Operating Systems
Mac OS X Experience with networking, administration, desktop support, configuration and installation. Mac OS 9 Extensive support experience including administration, networking, configuration and installation. Windows (95, 98, ME, NT, 2000 and XP) Administration, networking, desktop support, troubleshooting. Linux Familiar with Gentoo, RedHat, Debian, and Mandrake. User since 1995. Familiar with networking, server configuration, troubleshooting, desktop apps, and configuration. Also experienced with integration into Windows-based networks.
Application Software
Quark XPress
Work Experience Highlights
Valdosta State University
Office of Information Technology
Computer Services Specialist III, Helpdesk Administrator
2000 – Present
Valdosta State University
Office of Information Technology
Computer Support Technician
September 1999 – October 2000
Provided technical support for staff and faculty. Installed new computer equipment and software. Assisted in the setup of computer labs. Managed hardware and software upgrades in offices with existing installations of Windows 95/98/NT/2000 and some UNIX/Linux installations.
Coastal Georgia Community College
Computer Lab Assistant
September 1996 – June 1997
Provided technical support for students using computers/software. Helpdes set up new computer equipment; managed student sign-in/sign-out tallies. Oversaw routine virus checks. Managed transfer from Windows 3.11 to Windows 95. Assisted installation of AS/400 operating system updates.