At work we use Atlassian JIRA as our ticket system internally between the various teams. I have various widget setup to watch predefined JIRA filters on my dashboard, however I wanted to be able to sort the widget content by multiple columns.
By default the filter only sorts on a single column, however you can add a second sort by using Atlassian query language syntax like so:
assignee = afore AND resolution = Unresolved ORDER BY priority DESC, updatedDate DESC
example of the filter after applying the new sort order