This is part one of a short series of articles detailing the process I went through to restore a friend’s table pc after her hard drive dies due to a head crash.
Background
My friend has a Gateway CX210X Convertible Notebook. This model uses a SATA internal drive. Her drive died sometime last Friday afternoon while working in Windows. You got the standard click of the drive arm against the platter that wouldn’t stop.
I tried some basic restoration techniques to see if I could at least see the drive:
- booting with Knoppix
- putting the drive in an external enclosure connected to a different machine
- putting the drive in the freezer overnight
Nothing worked. So I went out and bought a new hard drive for her from one of the local computer places in Valdosta, Belson’s pcXchange.
Installation Problems
At this point I thought I was going to be homefree, boy was I wrong. The first hurdle was getting the Windows install cd to even see the hard drive. Apparently the bios for the CX210X does not have a legacy option to allow the SATA controller to be seen as a standard IDE controller. No problem, I can just use a USB floppy drive to load the drivers before the install, right? Wrong.